Installation
The Desktop application of the Radon Management Cloud can only be used on personal computers running a Windows 10 operating...
Desktop Application Instructions
Detailed instructions for installing and using the Radon Management Cloud desktop application on your Windows 10 device.
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Login and Main Menu
After installation of the mobile app, you can login using the username (email address) and password that was created for... -
List of Devices
After successful login, you will be sent to the List of Devices Screen. On this screen, you will see three... -
Connect to RadStar Alpha
Once on the Current Device screen, click on CONNECT. After successful connection to a RadStar Alpha, the rest of the... -
Create Test using Desktop App
If there is no test currently running At this point, you can create a test if there is not already... -
View While Test is Running
If there is a test already running on the RadStar, the Current Device screen will show you the number of... -
Download Incomplete Data
This feature allows you to download the data of an on-going test without ending the test in progress. When you... -
Edit Test Details
If you are connected to a RadStar Alpha while a test is in progress, you can select the Edit Test... -
Completed Tests
If you are connected to a RadStar Alpha Series device that has completed tests stored on its hard drive, you... -
Error Opening COM Port – USB Cable Driver
NOTICE: As of June 1, 2023, RadonAway will no longer provide free phone or remote desktop support for the legacy...